“Building for Our Future: Strengthening the Dental Health System” was held at the Southern Chautauqua Federal Credit Union Community Training Center and drew approximately 30 attendees representing a wide range of sectors. The event aimed to increase awareness of the county’s dental health needs, highlight ongoing and planned initiatives, and build support for strengthening the local dental health system.

“I fully endorse this collaboration to improve dental health across Western New York,” said County Executive PJ Wendel during his opening remarks. “By expanding access to care in our rural communities and strengthening the dental workforce through partners like Jamestown Community College and Monroe Community College, we’re building a more sustainable system for the future.”

Lacey Wilson, county public health director, outlined oral health data and future priorities. Local data indicate that access to dental care remains a challenge for many residents, particularly those insured through Medicaid.

She noted there are three major barriers impacting dental health access in Chautauqua County, including income, with with many residents face financial limitations that make it difficult to afford care, even when insured, transportation and workforce shortages. A shortage of dental professionals in the region limits appointment availability and contributes to longer wait times. In addition, the number of providers who accept Medicaid is limited, and demand exceeds available capacity.

From left: Dr. Erin Pender, Gretchen Covert (dental hygiene instructor), Leanne Lisciandro, Kaytlynn Franklin, Elizabeth Hammond, Kinsey Witherow, Brittany Carlson (dental hygiene instructor), and Dr. Tom Dobmeier.

WORKING TOWARDS SOLUTIONS

Dr. Shelby Rauh shared her personal journey into dentistry, emphasizing the importance of inspiring and supporting the next generation of dental professionals. During the event, Rauh also presented “Champion Awards” to Monroe Community College and Jamestown Community College in recognition of their efforts to prepare local students for careers in dental hygiene.

Chautauqua County students currently enrolled in Monroe Community College’s dental hygiene program were in attendance, underscoring the importance of building a local workforce pipeline to meet future needs.

Dr. Erin Pender introduced the newly formed Dental Action Council of Chautauqua County, a collaborative group focused on identifying local dental health needs and developing practical strategies to address them. Key priorities for the council include expanding access to care, addressing workforce shortages, and improving access to services for Medicaid-insured residents.

“The formation of the Dental Action Council of Chautauqua County is an important step forward,” said Pender. “By working together across healthcare, education, and community sectors, we can better understand local needs and take practical steps to expand access to care, support providers, and create a stronger, more responsive dental health system for our community.”

Wilson emphasized the importance of a coordinated, community-wide response to address ongoing dental health challenges.

“Oral health is a critical part of overall health, yet too many individuals in our community continue to face barriers to care,” said Wilson. “From cost and transportation challenges to workforce shortages, these issues are complex and interconnected. By bringing partners together, we have an opportunity to build sustainable solutions that improve access, strengthen our local workforce, and ensure that all residents — especially those in rural and underserved communities — can receive the care they need.”

Also attending were representatives from Cummins Engine, the United Way of Chautauqua County, Chautauqua Region Community Foundation, Jamestown Community College, and Brocton Central School District.