To Succeed, Air Service Must Be Good
Some say commercial-air service at the Chautauqua County Airport ended because the passenger count plummeted. Yet that misses the point. What’s worse is that it misstates the problem. The real cause wasn’t that the passenger count plummeted. Rather, the real cause was that the quality of the commercial-air service declined. Let’s repeat that: The real cause was that the quality of the commercial-air service declined. If the quality hadn’t declined, the passenger count wouldn’t have plummeted, and commercial-air service would have remained. Good commercial-air service ...