The city’s Web-based government and community development code enforcement software program went “live” Monday.

Vince DeJoy, city development director, said Monday was the first day citizens could access the MyGov program online via the newly designed city website — jamestownny.net. Since the fall of 2014, city code enforcement officers have been using the MyGov software program that allows city officials to access information easily through its streamlined platform. The program helps mobilize code officers daily on the houses they need to track.

DeJoy gave a demonstration on how a citizen could file a housing code complaint using the city’s website. First a resident would need to go to the city’s website, click on departments and then on development/housing. A user would then need to look on the right side of the webpage to click on citizen online action center, which they would then follow up by clicking on the blue button that again says citizen online action center.

DeJoy said this will take the user to the MyGov website where they can file the complaint by giving the type of code violation and the address of the problem property. He said the website will ask people to provide their information as well. He added that city officials keep this information confidential to protect the identity of the person providing the complaint. Also, people can post complaints anonymously, but contact information is asked for so city officials can update the person who provides the complaint about the possible housing code violation.

DeJoy said users will be able to use their smartphone, tablet device or personal computer to access the site. Residents will also be able to follow the complaint history of a potential problem property online.

“I feel this will be a very good system for reporting,” DeJoy said.

Marie Carrubba, Ward 4 councilwoman and Housing Committee chairwoman, said the new online code enforcement system will allow people to easily file a housing complaint.

“This is much more user-friendly,” she said.

In other business, James Rensel, Falconer mayor, addressed council about the possible annexation of the Jamestown Board of Public Utilities Dow Street substation from the village of Falconer and town of Ellicott into the city of Jamestown. This is the third time Rensel has visited council since April 24 to discuss the annexation.

Rensel said, during the public hearing on the annexation held last week in Falconer, not one public speaker spoke in favor of the annexation. In total, 29 citizens spoke during the public hearing, which included residents from all three municipalities. The Falconer mayor said even the people from Jamestown who spoke during the public hearing spoke against the annexation.

“If no one is speaking in favor of this, who are you representing,” Rensel said.

The annexation process is now waiting for all three government boards to vote for or against the annexation, which they have 90 days to do so following the public hearing. It’s expected both Ellicott and Falconer will vote against it while Jamestown will vote for annexation, which means the matter would then be decided by the state Supreme Court’s Appellate Division in Rochester.