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Chautauqua Works system upgrade to close office starting Tuesday

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Chautauqua Works will be closed to walk-in customers from Tuesday, Nov. 3, through Friday, Nov. 27, due to a system upgrade.

Appointments will be conducted virtually during that time. Customers can request an appointment to utilize Resource Room Computers for job search, resumes, application completion, etc. at any time between the hours of 8:30 a.m. and 4:30 p.m., though appointments must be made to do so by calling 716-661-9553 to request services.

To request services from OTDA, ACCES-VR, FIDELIS, the state Commission for the Blind, Disability Navigator, Youth Employment Program, or Manufacturing & Tech Workforce Program call them directly or call 716-661-9553 and ask for them.

The state Department of Labor is planning to upgrade its Unemployment Insurance system starting Monday, Nov. 2, at 5 p.m. The upgrade is expected to take between nine and 12 days.

Those filling or certifying for unemployment benefits will be affected by the upgrade, The upgrade period will delay unemployment payments. After the upgrade period is complete, those claiming benefits must file or certify for benefits in the upgraded system to receive all payments due.

Those claiming benefits for the week ending Nov. 1 must do so by Nov. 2 at 5 p.m. Those who miss the deadline will need to wait until the upgraded system is available to claim benefits.

During the upgrade period, all unemployment services will be unavailable and people will not be able to file or certify for benefits. Additionally, Department of Labor Re-Employment Staff will only be available by virtual appointment and will not be able to assist with unemployment insurance.

To learn more, go to dol.ny.gov/unemployment.

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