Thruway Authority To Resume Cash Toll Collection Tonight
The New York State Thruway Authority announced that cash toll collection will resume along the thruway’s ticketed-system beginning Wednesday at 11:59 p.m.
After this time, the emergency toll procedures that have been in place since March 22 will be suspended, and drivers will receive a toll ticket upon entry and be able to pay their tolls with cash at a staffed lane when exiting the thruway. Drivers with E-ZPass will continue to experience contactless travel and payment at all tolling locations.
“During these unprecedented times, we thank all of our toll collection staff and customers who have seamlessly adjusted to the ever-changing conditions that COVID-19 has presented,” said Matthew Driscoll, Thruway Authority executive director. “As we move forward, we will be taking every step possible to protect our workforce and drivers while continuing a high level of service our customers have come to expect.”
As the collection of cash tolls resumes, drivers will notice enhanced safety measures in place at all toll plazas for the protection of toll collectors and motorists. This includes the installation of plexiglass that will separate collectors and motorists to protect against the spread of COVID-19. Toll collection staff will continue to wear face coverings and sanitize workstations periodically throughout their shifts. Cash customers may experience delays at toll plazas as regions across the state begin the new phases of the reopening process.