Don’t Trash It Celebrates 10 Years In Business
Don’t Trash It in Falconer is celebrating its 10th anniversary.
“First,” said Kirby Fisher, Don’t Trash It owner, “Thanks are in order! Thank you to all of the faithful customers who have supported us since we first started out in the ‘old Agway’ building on East Everett Street in Falconer, along with the new faces we see each day — who have just discovered where we are and what we do. Thank you to our employees. We are proud of our strong team that works so well together. We are thankful to our employees that give a solid effort, day in and day out, even when the job becomes tiresome and tedious.
Fisher said the business has grown beyond his expectations as they have seen continuous growth year after year since 2010. He said that this past summer proved to be somewhat of a challenge during COVID, not because of lack of traffic or volume — rather forcing everyone through the drive-through for safety measures.
“We pride ourselves and believe our continued growth stems from great customer service and learning new ways to be fast and efficient, as well as offering an indoor drive-through service that allows the customers to stay in their vehicle from start to finish.”
As volume continues to increase, Don’t Trash It has plans for 2021 to improve efficiency with further focus on getting the customer in and out even faster.
“We know our customers are busy, therefore want to be as quick and efficient as possible to not waste their time,” Fisher said. “Our goal is to never become complacent, rather, continue to improve our process even further before the summer rush!”
Don’t Trash It offers an indoor drive-through service that is Covid friendly, as well as easy and convenient, especially in the winter months. Account set-ups can be for individuals, businesses or charity driven organizations. Account holders don’t have to wait in the drive-through line and may enter the store to drop off their deposits, with a mask on of course. Let them know the account name and the refund will be applied to the account. Cashing out an account is as simple as giving 24-hour notice to prepare cash or check. Don’t Trash It also sells propane, can fill a tank or top it off. Don’t Trash It propane is also equipped for and has enough space to fill RVs.
Fisher and his wife, JoEtte, said they look forward to the next 10 years — and beyond, as they anticipate implementing new methods to speed up the process for their customers.
Don’t Trash It hours are 9 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 4 p.m. Saturday.