Community Bank Closes Lobbies
Community Bank announced it has closed all of its branch lobbies and will operate solely through its drive-thrus starting Thursday.
The move was made following the review and recommendations from the Centers for Disease Control about the evolving situation of COVID-19. Locally, Community Bank has locations at 25 S. Main St., Jamestown; 1281 N. Main St., Jamestown; 1982 E. Main St., Falconer; and 1 W. Fairmount Ave., Lakewood.
“The safety and comfort of our customers, employees and communities will always remain our top priority,” Hal Wentworth, Community Bank senior vice president for retail banking, later adding, “branches without drive-thru capabilities will close temporarily. All branch lobbies will be available by appointment only, including locations with and without drive-thru.
The most important action we can take right now is to be proactive and precautionary. We understand the vital importance of our customers having access to their accounts. We encourage customers to continue checking cbna.com for updates as we hope to expand hours of operation at drive-thru locations based on staff availability.
Lobby appointments can be made by calling each branch or e-mailing firstname.lastname@example.org.
“We will continue to closely monitor updates and recommendations from the CDC and other local, state and national authorities,” Wentworth said. “Regular updates will be shared with our customers and staff, including when we may return to regular operations. We believe this decision is both conservative and prudent considering the current information the CDC has provided about COVID-19. We appreciate our customers’ continued support and understanding in this difficult time of uncertainty. Together, we can all do our part to help protect our local communities.”