Home Care In Our Community

If you need help at home, there are a few options available. The type of care is based on what you need and for how long. There are short-term needs that require a skilled service like a nurse or physical therapist. This may be a return to your home after a procedure like a hip or knee replacement. Typically, your health insurance covers this short-term service.

Long-term care needs are ongoing- you need them regularly. These supports allow you to remain in your home rather than possibly moving to a higher level of care like assisted living or enriched housing options. You may have long-term needs that don’t need a skilled or licensed provider like a nurse or physical therapist, but you may need housekeeping assistance, shopping, nutrition needs, and/or personal care help.

At NY Connects, our staff is available to you to learn and be connected to community-based support and information on services, programs, and opportunities. Every person and situation is different. If you need care and have questions, you can call NY Connects for assistance and information on these topics.

The Chautauqua County Office for Aging Services has a non-medical home care program for older adults over 60 years of age who need assistance in their homes to remain independent. CASA assists clients who are on Medicaid and need medical support services in the home. Managed Long Term Care (MLTC) providers also provide Medicaid clients in the community with long-term community-based support and services. The Veterans system can provide some assistance for veterans in the community. Some Medicare Advantage plan insurance plans can provide some short-term services and some additional services like short-term home-delivered meals after a hospital or nursing home short stay or a personal emergency response system or help button. Each of these programs has criteria and an application process that may need to be completed.

There was an increased income level for 2023 for Medicaid. You may never have been in a situation where you needed to know about Medicaid before. If you have Medicaid and Medicare, you are dual-eligible. You may not ever have heard of some of these programs and benefits. If you find yourself in need of help in your home, there are things you may be eligible for and we can help you understand why that may be beneficial to you. We can help you know the income guidelines and steps to take to access Medicaid in NY State. Allowable monthly income limits for Medicaid went from $934/month in 2022 to $1563/month in 2023. So, you can see people may be eligible but not know about it. We can help you.

Call NY Connects for information about local programs and services. You can contact the NY Connects toll-free at 1-800-342-9871 (locate any County in NY State) or our local number is 716-753-4582. Our fax is (716) 753-4844 or e-mail us at CCNYC@chqgov.com Southwestern Independent Living NY Connects at 716-661-

3010 or 716-490-7561. You can come and see us at 7 North Erie St HRC Building in Mayville or our Jamestown office at 107 Institute St Suite 220 in the Chautauqua Center building. We are here to listen and provide you with information and assistance. We can even complete referrals on the phone while we speak with you.

NY Connects is brought to you in cooperation with the Chautauqua County Office for Aging Services and the Chautauqua County Department of Mental Hygiene and Social Services NY Connects wishes you a great start to 2024!


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