Ed Shults Ford Lincoln recently received the President's Award from The Ford & Lincoln Motor Company.
"The President's Award is only awarded to dealers who have excelled in achieving the best customer satisfaction and are Blue Oval Certified," said Ed Shults III, managing partner. "Simply put, the President's award exemplifies our commitment to our customers by addressing any concerns they may have in an expedient manner."
Through surveys which Ford and Lincoln collected, customers rate dealerships on their buying experience as well as the dealer's commitment to their satisfaction.
"There are only 340 dealerships that achieve this award out of 5,000 dealerships nationwide," said Shults. "Ed Shults Ford Lincoln is proud to achieve this award due to hard work and accepting only complete customer satisfaction, putting our customers first both before and after the sale. To be recognized by Ford and Lincoln Motor Company and be given this most prestigious award lets us know we are doing something right. When ranked in the top 1 percent of Ford and Lincoln dealers in the country, it is truly an achievement all dealers strive to accomplish."
The Shults Auto Group has 15 new-car franchises with factory-certified service centers, four Express Lube locations, three Auto Spa's, two collision centers all located in southwestern New York and northwestern Pennsylvania.