Whether it is entering the new business administration world of digitalizing documents or salvaging paper damaged by a disaster, IDS Virtual Depot continues to offer its services in Western New York.
The company, which is located at 443 Buffalo St., Jamestown, has been in the area since 2008 when it moved into the old Dahlstrom building site. The document management facility offers secure storage and digitalization of paper records. The business can retrieve records, boxing and barcoding them, then enters them into spreadsheet. Virtual Depot can also salvage filling cabinets and records, storing them in their facility.
''We have two main focuses here. One is storage. We have a large facility to offer large amounts of storage space in a secured location,'' said Gloria Russo, IDS Virtual Depot administrator. ''We also have 'Virtual Box' at our clients' finger tips.''
Above, a scanning machine at IDS Virtual Depot that can convert documents into digital images of any size from the standard piece of paper to much larger documents like a page from a newspaper.
P-J photos by Dennis Phillips
Ms. Russo said Virtual Box is an information management and record tracking software application featuring both desktop and web interfaces. The software allows authorized uses to easily and accurately manage, track and monitor the activity of any item stored at Virtual Depot secured storage facility.
''It is like a search engine where clients can easily look things up with the documents they have in Virtual Box,'' she said. ''We have a customized menu to fit the clients' needs.''
The company can also save damaged documents for its clients. From drying and deodorizing files to chipping mud off frozen documents, the company has experience in rescuing paper.
''Document recovery is something we are skilled at,'' she said. ''We bring documents back to life.''
The company, which has a parent office near Pittsburgh, Pa., moved to Western New York to broaden its potential business.
''Western New York didn't have a facility like ours in the document management system before we moved to the area,'' she said. ''Our Jamestown office allows the company to cover the state of New York and cross the boarder into Pennsylvania and then into Ohio.''
Renovation work is still being done to the old Dahlstrom building. However, Ms. Russo said the company is still located in the building and still has plenty of storage space available for area businesses. Also, the company, along with the historical society, worked together to preserve the old Dahlstrom smoke stack.
''The (renovation) work doesn't affect our business,'' she said.
Ms. Russo said the business works with healthcare providers, government agencies and private companies. Each client signs a confidentiality agreement with Virtual Depot, so Ms. Russo could not reveal which organizations the company has helped in saving important documents or who the business has helped enter into the new era of digital documentation.
''We do things as small as shredding documents to as large as full document management system,'' she said. ''No job is too small and no job is too big.''
She said the business can employee 50 to 100 people depending on the number of clients and the amount of work being done. She said Virtual Depot can provide clients with a needs assessment to customize individual services, which includes private vault storage. The company provides all of its services in the United States.
''We can bring companies up-to-date with digital documentation and then teach companies how to do it on their own with our software,'' she said.
For more information, call 338-9850 or visit www.idsvirtualdepot.com.